Search found 8 matches

by sohanuzzaman48
Thu Dec 12, 2024 10:53 am
Forum: Telemarketing Leads
Topic: Call recording and video recording feature
Replies: 0
Views: 7

Call recording and video recording feature

All Video calls are automatically recorded and archived, allowing managers and employees to review at any time.


Not only does this help evaluate employee performance, it is also a useful tool for improving workflow and training.

Feature of combining running Video ads

Businesses can install ...
by sohanuzzaman48
Thu Dec 12, 2024 10:44 am
Forum: Telemarketing Leads
Topic: So, which Contact Center solution can meet all of the above factors?
Replies: 0
Views: 5

So, which Contact Center solution can meet all of the above factors?

To optimize service quality and customer satisfaction, the MiCXM Contact Center system can fully provide the necessary features mentioned above, suitable for all businesses.


Contact Center MiCXM is a customer care and sales call center system integrated through many channels such as Hotline, Live ...
by sohanuzzaman48
Thu Dec 12, 2024 10:31 am
Forum: Telemarketing Leads
Topic: What is Contact Center?
Replies: 0
Views: 4

What is Contact Center?

Contact Center is a customer care and sales switchboard system integrated through many channels such as voice, live chat, email, SMS, Facebook... in one place. This is considered a multi-dimensional connection tool between businesses and customers, helping to approach and care for customers ...
by sohanuzzaman48
Thu Dec 12, 2024 10:04 am
Forum: Telemarketing Leads
Topic: How does customer care fit into your brand strategy and brand messaging?
Replies: 0
Views: 1

How does customer care fit into your brand strategy and brand messaging?

It can be said that a large part of your brand is the voice that your customers actually interact with you on a daily basis. So within that interaction, are your customers and channels aligned with each other and your brand vision? Do you want a level of consistency across all consumer interactions ...
by sohanuzzaman48
Thu Dec 12, 2024 9:51 am
Forum: Telemarketing Leads
Topic: Solutions to support more effective Telemarketing campaigns
Replies: 0
Views: 3

Solutions to support more effective Telemarketing campaigns

When is it appropriate to use Telemarketing campaigns?
Businesses can use a Telemarketing team in a variety of campaigns:

Generate customer interest
Marketing campaign support
Sales Support
Nowadays, many businesses have used Telemarketing campaigns to boost the effectiveness of sales activities ...
by sohanuzzaman48
Thu Dec 12, 2024 9:37 am
Forum: Telemarketing Leads
Topic: The emergence and development of customer care call centers is an inevitable trend.
Replies: 0
Views: 3

The emergence and development of customer care call centers is an inevitable trend.

Customer service switchboards were formed and developed very early. The change in voice transmission technology has been meeting the need to build a customer service room via telephone switchboards. From large multinational corporations to small businesses, offices, and private homes, everyone needs ...
by sohanuzzaman48
Thu Dec 12, 2024 9:13 am
Forum: Telemarketing Leads
Topic: Promote creative and critical thinking
Replies: 0
Views: 6

Promote creative and critical thinking

Experiential education encourages students to actively engage in the learning process through solving real-world problems and undertaking creative projects.

These challenges not only train critical thinking skills but also stimulate children's imagination and creativity.

Develop communication and ...
by sohanuzzaman48
Thu Dec 12, 2024 9:02 am
Forum: Telemarketing Leads
Topic: Conversational Commerce
Replies: 0
Views: 6

Conversational Commerce

Conversational commerce is shaping the future of shopping, becoming an inevitable trend in 2024. This technology provides flexible, intelligent and personalized experiences, allowing customers to easily find their favorite products when browsing e-commerce sites or interacting on smart devices.

So ...