Set up a loyalty program

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Let's take this excellent example from Big Moustache. By estimating the time needed to consume its products, the barber reminds its followers that it's almost time to place a new order . A perfect scenario that really ticks all the boxes in terms of customer experience, personalization and loyalty, by anchoring itself in its customers' consumption habits!

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scenario recovery consumption customer retention
Big Moustache's Product Reactivation Scenario
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Loyalty programs are an established and well-known marketing strategy for afghanistan business email list customer retention. And indeed, what could be better than rewarding your customers to make them come back to your store? Studies show that nearly 81% of customers tend to remain loyal to a brand that offers them a reward.

All that remains is to get your customer to join your program. To do this, there is no secret, 2 criteria come into play: the simplicity of your program and the quality of the rewards.

An example I like to give when talking about loyalty is that of our client Tranquille Émile , who set up a sublime loyalty program with SPREAD in the form of 5 statuses. Depending on the level reached by the customer, they will be offered discounts, products and even free delivery, for life! Not bad, right?