Since the pandemic broke out, e-commerce has experienced a positive trend that has continued into early 2021. This is indicated by the 'Shopping Index' report published by Salesforce . It reveals that in the first quarter of this year, global e-commerce has grown by 58% compared to the same period in 2020, well above pre-coronavirus levels.
These data confirm that the online afghanistan telephone number data buyer base is consolidating , especially in countries such as Spain, where the growth rate for this type of sales has been above average, reaching 65%.
Shopping habits have directly affected the retail industry, which has faced a major logistical challenge in dealing with a huge number of home deliveries. According to data from 'Shopping Index', digital traffic in this first year has increased by 27% worldwide . In addition, customer spending during those months has increased by 31%.
“The growth of e-commerce during the first quarter is a sign that retailers will have to continue to increase their investments in the digital sphere while reorienting the in-store experience,” explains Enrique Mazón , vice president of e-commerce at Salesforce. “In short, we must completely eliminate the barriers between digital and physical to focus on the customer and offer them a unified experience,” he concludes.
Online sales grow by 65% in Spain in the first quarter of 2021
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