This statistic underlines the crucial importance that all businesses czech republic whatsapp number data 5 million have in guaranteeing for their customers, especially with regard to the post-purchase stage. Logistics and the delivery process emerge as determining factors in the overall customer experience, highlighting the need to implement effective conversational strategies.
In this context, we present three use cases for useful and marketing messages (If you want to know what the types of messages are, read our next blog post: Types of messages to send on WhatsApp ) that can be adopted by your company to keep your customers engaged and informed during this period, increase their purchases, mitigate friction and significantly improve their experience.
These practices not only strengthen the relationship with your customers, but also drive customer loyalty and satisfaction in the competitive world of e-commerce. You may be interested in: WhatsApp Templates - What they are and how to create them
