The true relationship between quality and value in IT

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If numerous technological solutions can present different qualities in their functionalities, IT companies need to go beyond this vision and deliver something more to their customers to retain them. In other words: it is necessary to add value to your product or service, improving the perception of its advantages.

It’s not just about closing the sale, but about understanding the role that a technology provider plays today. Professionals want to work with companies that offer better experiences. The price may not be the cheapest (or the most expensive), but there is adequate support at all times when they need it.

A common mistake, for example, is to ignore the importance of after-sales service. Problems with the language used in manuals are one of the main reasons for complaints. The unavailability colombia phone number data of tests is another aggravating factor. By offering support to its customers, even after the purchase, the company finally puts quality and value side by side in the same strategy.

Research and count on the support of specialized companies

The best way to go beyond quality and find value in technological solutions is through research. Ask colleagues for recommendations, compare opinions, visit specialized websites and blogs, and check whether the specific features meet the real needs of the business.

In addition, it is necessary to have the support of specialized companies, capable of making the appropriate diagnosis and indicating solutions that fit the proposed objectives. Centric, for example, has more than a decade of experience in information management and IT solutions, working with the main companies in the market.

So, what did you think of the text? What values ​​do you look for most in your IT suppliers? Tell us in the comments and take the opportunity to find the solutions we work with and offer in the country.