Tracking of orders in logistics matters

[Prisila405]

Another aspect in which WhatsApp is much more effective than SMS and emails is the recovery of outstanding balances. Instead of simply sending a message telling the customer that there is an overdue balance and a payment deadline, businesses or service companies can start with a conversational experience where a reaction from the customer is encouraged, and the problem is resolved.

An example of this is what a very important telecommunications company in list of denmark whatsapp phone numbers the country recently did, offering a free subscription to two streaming applications for three months, as long as the outstanding balance is paid off, through a WhatsApp conversation. This, instead of the classic recovery message, is an example of actionable marketing aimed at the liquidity of the lost balance that the WhatsApp platform allows.



We should also mention the status and which from WhatsApp helps businesses to notify the consumer clearly and easily of the status of their order, from the moment it leaves the warehouse until it is on its way, and of course the moment of delivery. This provides certainty, calms anxiety during the wait, and encourages user satisfaction, which makes them more likely to return.