Jollibee offers 24/7 services at select locations, a significant strength that sets the company apart from its competitors. This allows customers to enjoy Jollibee’s delicious food and excellent service at any time of the day or night, making it a convenient option for those with busy schedules or unconventional hours. Jollibee’s 24/7 services have also helped the company capture a larger market share and increase its revenue streams.
Jollibee weaknesses
Jollibee Weaknesses - Jollibee SWOT Analysis
Limited menu offering
While Jollibee's menu features several iconic dishes that have become popular among Filipinos student data and non-Filipinos alike, the company's menu offerings are limited compared to other fast food chains. This could potentially limit Jollibee's appeal to customers looking for a wider variety of options.
Quality control issues
Jollibee has faced quality control issues that have tarnished the brand’s reputation. In 2018, Jollibee was forced to temporarily close some of its outlets in the Philippines after customers reported finding foreign objects in their food. Such incidents can damage the brand’s image and undermine customer trust.
Below are the weaknesses of Jollibee
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