Sales Innovation Specialist
Posted: Wed Dec 18, 2024 10:58 am
CR (Churn Rate, customer churn) This metric shows what % of the total number of customers leave you over a certain period of time. To calculate CR, you need to divide the number of customers who left by the number of customers at the beginning of the period and multiply by 100. Number of clients This metric shows how many people use your product or service over a given period of time. To calculate the number of customers, you need to add the number of new users to the number of existing (regular) users. BR (Brand Recognition) This metric shows how well your brand is recognized and remembered by your target audience.
To measure BR, you can use indian whatsapp number various methods (e.g. surveys, analysis of social media mentions and search queries, etc.). CPC (Cost Per Click) Shows how much money you pay for each click on your online ad. To calculate CPC, you need to divide the total amount of advertising costs by the number of clicks on the ad. NPS (Net Promoter Score, customer satisfaction index) This metric shows how loyal users are to your brand and how willing they are to recommend it to others. To calculate NPS, you need to ask your customers how likely they are to recommend your product or service to their friends or colleagues on a 10-point scale, and subtract the percentage of dissatisfied customers (score from 0 to 6) from the percentage of satisfied customers (score from 9 to 10).
ROI (Return On Investment) This metric shows how profitable it is for you to invest money in a certain project or campaign. To calculate ROI, you need to subtract the investment amount from the return on investment and divide it by the investment amount. CTR (Click-through rate, clickability of ads) This metric shows what percentage of the total number of impressions of your ad on the Internet leads to a click on it. To calculate CTR, you need to divide the number of clicks on the ad by the number of impressions and multiply by 100.
To measure BR, you can use indian whatsapp number various methods (e.g. surveys, analysis of social media mentions and search queries, etc.). CPC (Cost Per Click) Shows how much money you pay for each click on your online ad. To calculate CPC, you need to divide the total amount of advertising costs by the number of clicks on the ad. NPS (Net Promoter Score, customer satisfaction index) This metric shows how loyal users are to your brand and how willing they are to recommend it to others. To calculate NPS, you need to ask your customers how likely they are to recommend your product or service to their friends or colleagues on a 10-point scale, and subtract the percentage of dissatisfied customers (score from 0 to 6) from the percentage of satisfied customers (score from 9 to 10).
ROI (Return On Investment) This metric shows how profitable it is for you to invest money in a certain project or campaign. To calculate ROI, you need to subtract the investment amount from the return on investment and divide it by the investment amount. CTR (Click-through rate, clickability of ads) This metric shows what percentage of the total number of impressions of your ad on the Internet leads to a click on it. To calculate CTR, you need to divide the number of clicks on the ad by the number of impressions and multiply by 100.