Listen to your customers' needs

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Pulp of Life Customer Questionnaire
Pulpe de Vie customer data collection
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One of the pillars, as you will have understood, to improve retention on your store is to truly understand your customer and their needs. Nowadays, a simple discount is no longer enough to satisfy your buyers. You must put their problems at the center of your concerns to offer them a customer experience that will encourage them to return to your site. This is a factor that our client Blédina has understood well! This brand of baby food is aware that its community is looking for the best for poland business email list its children. The store has therefore set up an inspiring action in SPREAD thanks to our marketing automation tool .

Depending on the age of the baby, the brand has created scenarios filled with advice on feeding, easy recipes to make for babies, in short, high value-added content that parents love, we approve!

marketing automation scenario recipe bledina
Blédina's marketing automation scenario adapted to the baby's age
Join their consumption habits
Reactivation is a major challenge to ensure good customer retention. What could be better, then, than to relaunch your buyers at the right time, namely... the time when they will have to renew their product stock.