What is SMS service?
Posted: Mon Jan 06, 2025 6:28 am
Many people are now talking to us about SMS services, we had already written an article on the different types of SMS last September, but you know that we love writing about SMS. With its opening rate of over 96% , SMS is one of the best means of communication for your customers and prospects that combines reliability and efficiency. In addition, according to the statistica.com website, 51 million French people have a mobile phone in France. It would therefore be a shame not to take advantage of it because it allows you to improve communication with your customers. Here is an article on the 3 main forms of SMS that you can use to interact with your customers. What is SMS marketing?
Marketing SMS is a promotional message , which aims to promote your services or products. You can therefore send a personalized message to a customer base (discount offer, coupon, launch of a new product, etc.). Remember that sending marketing SMS is regulated; it must be sent between 8 a.m. and 8 p.m. and it is prohibited on weekends and public holidays. The mention Stop followed by 36608 for SMSEnvoi is also legally mandatory. A little tip from the team: Send your messages during the lunch break between 12 p.m. and 2 p.m. and you will make an impression, much more than the traditional ham and butter sandwich! Here is a small example: Hello Emma, come and discover our new products in the pastry section, perfect to accompany your coffee and receive a sample upon presentation of this SMS. Stop at 36608. What is transactional SMS?
Transactional SMS is an SMS that is sent following an action by your customers related to a purchase or a reservation, its name clearly indicates the term transaction. It can be used for the confirmation of an order, a afghanistan telegram database payment, a reservation confirmation as well as for appointment confirmations. These messages are increasingly appreciated because they improve the customer experience by sending a confirmation in real time. Here is an example: Hello Pierre, thank you for your order. Your items are now being shipped. Do not hesitate to contact us for any other request,What is SMS service? The SMS service, as its name suggests, is an SMS that allows you to improve the relationship with your customers while reducing costs. Indeed, if we compare the cost of sending and printing a letter which amounts to more than €1 compared to only a few cents for a text message. You will then be a winner from a financial and environmental point of view.
In addition, this sending of SMS can also be enriched with a link that allows you to access a website or a specific page. Unlike transactional, the SMS service is not linked to a purchase. This strategy can be very useful to differentiate yourself from your competitors by sending an SMS that will certainly be read more than a letter. And better for the environment! A SMS service can be used, for example, to notify of a delivery, your customer will then be aware of the location of the delivery person thanks to the clickable link and will be more likely to be at home to receive the package. Here is an example: Hello Claude, your package is on its way. You can click on the link to locate the driver and your package. Good reception, the colorful house. Contact our team today to discuss your SMS needs, to improve your communication with your customers. You can reach us at 01 80 961 962 or click here i.
Marketing SMS is a promotional message , which aims to promote your services or products. You can therefore send a personalized message to a customer base (discount offer, coupon, launch of a new product, etc.). Remember that sending marketing SMS is regulated; it must be sent between 8 a.m. and 8 p.m. and it is prohibited on weekends and public holidays. The mention Stop followed by 36608 for SMSEnvoi is also legally mandatory. A little tip from the team: Send your messages during the lunch break between 12 p.m. and 2 p.m. and you will make an impression, much more than the traditional ham and butter sandwich! Here is a small example: Hello Emma, come and discover our new products in the pastry section, perfect to accompany your coffee and receive a sample upon presentation of this SMS. Stop at 36608. What is transactional SMS?
Transactional SMS is an SMS that is sent following an action by your customers related to a purchase or a reservation, its name clearly indicates the term transaction. It can be used for the confirmation of an order, a afghanistan telegram database payment, a reservation confirmation as well as for appointment confirmations. These messages are increasingly appreciated because they improve the customer experience by sending a confirmation in real time. Here is an example: Hello Pierre, thank you for your order. Your items are now being shipped. Do not hesitate to contact us for any other request,What is SMS service? The SMS service, as its name suggests, is an SMS that allows you to improve the relationship with your customers while reducing costs. Indeed, if we compare the cost of sending and printing a letter which amounts to more than €1 compared to only a few cents for a text message. You will then be a winner from a financial and environmental point of view.
In addition, this sending of SMS can also be enriched with a link that allows you to access a website or a specific page. Unlike transactional, the SMS service is not linked to a purchase. This strategy can be very useful to differentiate yourself from your competitors by sending an SMS that will certainly be read more than a letter. And better for the environment! A SMS service can be used, for example, to notify of a delivery, your customer will then be aware of the location of the delivery person thanks to the clickable link and will be more likely to be at home to receive the package. Here is an example: Hello Claude, your package is on its way. You can click on the link to locate the driver and your package. Good reception, the colorful house. Contact our team today to discuss your SMS needs, to improve your communication with your customers. You can reach us at 01 80 961 962 or click here i.