Why is WhatsApp not working? 9 effective solutions
Posted: Wed Dec 04, 2024 8:55 am
Many users get nervous when WhatsApp doesn't work , as it has become the most used app around the world to keep in touch with friends, family and even with their clients. Although not common, this platform sometimes stops working completely.
The first thing to remember when WhatsApp is not working is to find out the reason. Sometimes the reason may not be in the platform itself, but in a problem that is generated in our terminal or through our operator. Regardless of the cause of the problem, we will show you below 9 solutions to get WhatsApp working again.
Servers are down
WhatsApp problems
WhatsApp uses servers spread around the world to operate. If any of these canada telegram mobile phone number list servers go down, the app won't work either, as it requires a constant internet connection, unlike SMS. The only way to find out if the servers are up and running is to visit the Down Detector page.
Down Detector is a platform that does not inform us about the state of the WhatsApp servers, but on the contrary informs us about the number of cases of submission of applications in the last 24 hours . If the number of incidents is very high, it will be shown in the graphs, so if WhatsApp is not working, we already know the reason.
There is no solution to this problem. We have to sit and wait until the problems with the servers are fixed. To avoid this type of problem where we are completely cut off during the period of time when this platform is down, we have to install other alternative messaging apps like Telegram .
Thus, when WhatsApp is down, we can keep in touch with our friends through other platforms. Obviously, if our friends don't install the app, we won't be able to communicate with them, so our entire environment should have the app installed as a secondary resource.
Clear WhatsApp cache
If WhatsApp works erratically, meaning sometimes it works and sometimes it doesn't, we can clear the cache before doing any other process like uninstalling the app to see if this is the cause of the app malfunctioning.
To delete the cache, we must access the properties of the application (only available on Android) and click on the Clear cache button .
Force close the app
force close WhatsApp
When we install updates, the cache memory can do a trick with the app, so it is advisable to delete it regularly as it is the main source of app information for faster loading.
If the app doesn't work or doesn't reflect the changes we need, we have to force close the app. To do this, we just need to swipe up from the bottom of the screen, find the WhatsApp application by sliding from left to right and slide it up until it disappears .
Uninstall and reinstall the program
Sometimes when we install a program, it can interfere with the work of others that we have already installed, a very common problem in all operating systems . In these cases, the best thing we can do is uninstall the program and reinstall it.
Before deleting the application and reinstalling it, if we do not want to lose the data from the last conversation, we must make a backup copy of our chats Through the application - a backup copy that we must restore after reinstalling the application.
Updated version of WhatsApp
Update WhatsApp
Sometimes, if WhatsApp requires it to connect to the messaging platform, the app is updated to the latest version . This is not a common requirement, but if a security problem is detected, we will most likely have to install the latest available update, otherwise we will not be able to use the application.
To check if the latest version of WhatsApp is installed on our terminal, we just need to go to the Play Store if it is an Android smartphone or the App Store if it is an iPhone and look for the application . If instead of showing the Open button, it shows an update, then we already know what the problem was with WhatsApp.
Restart our device
If we have gone through the WhatsApp Detector and see that the number of incidents related to the application is low, we must find a solution to this problem in another way. One of them is to restart our terminal.
WhatsApp is an application installed on the operating system (iOS / Android). Like any operating system, it must be let's reboot to free up memory and that it works again as at the beginning.
Check data in the background
WhatsApp in the background
WhatsApp needs a constant internet connection to work, otherwise it will stop being an instant messaging platform to become a messaging app that only displays the messages we receive when we open them.
If we don't receive a notification, it could not only indicate that the service is down, but it could also be because the app can't use mobile data or Wi-Fi all the time . To check this, we just need to access the app and check the relevant permissions.
You are not connected to the Internet
Sometimes the camera towers don't work as they should, and it's quite possible that when switching from one antenna to another , our terminal keeps showing that we have an Internet connection, but in fact we don't.
To test this, we just need to open a browser and try to open a web page. If it works, an internet problem is not the reason why WhatsApp is not working. If the page does not load, the solution is to reboot the device so that it connects correctly to the nearest cell tower and restores the Internet connection.
The first thing to remember when WhatsApp is not working is to find out the reason. Sometimes the reason may not be in the platform itself, but in a problem that is generated in our terminal or through our operator. Regardless of the cause of the problem, we will show you below 9 solutions to get WhatsApp working again.
Servers are down
WhatsApp problems
WhatsApp uses servers spread around the world to operate. If any of these canada telegram mobile phone number list servers go down, the app won't work either, as it requires a constant internet connection, unlike SMS. The only way to find out if the servers are up and running is to visit the Down Detector page.
Down Detector is a platform that does not inform us about the state of the WhatsApp servers, but on the contrary informs us about the number of cases of submission of applications in the last 24 hours . If the number of incidents is very high, it will be shown in the graphs, so if WhatsApp is not working, we already know the reason.
There is no solution to this problem. We have to sit and wait until the problems with the servers are fixed. To avoid this type of problem where we are completely cut off during the period of time when this platform is down, we have to install other alternative messaging apps like Telegram .
Thus, when WhatsApp is down, we can keep in touch with our friends through other platforms. Obviously, if our friends don't install the app, we won't be able to communicate with them, so our entire environment should have the app installed as a secondary resource.
Clear WhatsApp cache
If WhatsApp works erratically, meaning sometimes it works and sometimes it doesn't, we can clear the cache before doing any other process like uninstalling the app to see if this is the cause of the app malfunctioning.
To delete the cache, we must access the properties of the application (only available on Android) and click on the Clear cache button .
Force close the app
force close WhatsApp
When we install updates, the cache memory can do a trick with the app, so it is advisable to delete it regularly as it is the main source of app information for faster loading.
If the app doesn't work or doesn't reflect the changes we need, we have to force close the app. To do this, we just need to swipe up from the bottom of the screen, find the WhatsApp application by sliding from left to right and slide it up until it disappears .
Uninstall and reinstall the program
Sometimes when we install a program, it can interfere with the work of others that we have already installed, a very common problem in all operating systems . In these cases, the best thing we can do is uninstall the program and reinstall it.
Before deleting the application and reinstalling it, if we do not want to lose the data from the last conversation, we must make a backup copy of our chats Through the application - a backup copy that we must restore after reinstalling the application.
Updated version of WhatsApp
Update WhatsApp
Sometimes, if WhatsApp requires it to connect to the messaging platform, the app is updated to the latest version . This is not a common requirement, but if a security problem is detected, we will most likely have to install the latest available update, otherwise we will not be able to use the application.
To check if the latest version of WhatsApp is installed on our terminal, we just need to go to the Play Store if it is an Android smartphone or the App Store if it is an iPhone and look for the application . If instead of showing the Open button, it shows an update, then we already know what the problem was with WhatsApp.
Restart our device
If we have gone through the WhatsApp Detector and see that the number of incidents related to the application is low, we must find a solution to this problem in another way. One of them is to restart our terminal.
WhatsApp is an application installed on the operating system (iOS / Android). Like any operating system, it must be let's reboot to free up memory and that it works again as at the beginning.
Check data in the background
WhatsApp in the background
WhatsApp needs a constant internet connection to work, otherwise it will stop being an instant messaging platform to become a messaging app that only displays the messages we receive when we open them.
If we don't receive a notification, it could not only indicate that the service is down, but it could also be because the app can't use mobile data or Wi-Fi all the time . To check this, we just need to access the app and check the relevant permissions.
You are not connected to the Internet
Sometimes the camera towers don't work as they should, and it's quite possible that when switching from one antenna to another , our terminal keeps showing that we have an Internet connection, but in fact we don't.
To test this, we just need to open a browser and try to open a web page. If it works, an internet problem is not the reason why WhatsApp is not working. If the page does not load, the solution is to reboot the device so that it connects correctly to the nearest cell tower and restores the Internet connection.