Setting up on employees' mobile devices

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hasanthouhid0
Posts: 123
Joined: Sat Dec 28, 2024 3:25 am

Setting up on employees' mobile devices

Post by hasanthouhid0 »

Via virtual PBX
The administrator sets up call forwarding for employees via the control panel.

For example, calls are forwarded to mobile phones if specialists do not answer the work number.


Employees can set up call forwarding on their smartphones themselves so as not to miss important vp safety email list calls. On Android, this is done via Phone, Settings, and Call Forwarding. On iOS, via Settings, Phone, and Call Forwarding.

Additional functions of PBX
Virtual PBX allows you to set up call forwarding according to a schedule so that calls are sent to the duty officer after working hours. And also if the specialist is busy or does not answer.

Benefits of Call Forwarding for Business
Call forwarding not only helps you stay connected at any time and regardless of location, but also significantly improves customer service, increasing their satisfaction.



Increasing accessibility
Subscribers can always get through, even if the employee is busy or not on site.

Minimize missed calls
Calls are redirected to an available number, which reduces the risk of losing a client.

Employee mobility
Employees can stay connected no matter where they are, which is especially important for those who frequently work outside the office or in a distributed team.

Optimization of business processes
Calls are transferred to the most relevant specialists, which speeds up the resolution of issues and improves service. For example, technical requests can be immediately redirected to the support service, and VIP clients - to their personal managers.

Situations when call forwarding is especially useful
Call forwarding is especially useful to stay in touch with your customers.

Here are some examples of how the feature helps businesses.

​​Freelancers and redirection
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