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Expected response from the other party

Posted: Sun Feb 02, 2025 9:33 am
by joxet11299
The current product was introduced X years ago. It
has too many functions and is difficult to use.
The running costs are high.
There are still processes that are done manually.

Comments on customer responsesCompared
to X years ago, accounting systems have evolved.
With our company's products, you can choose the functions you want to use (explain this in detail in the product overview).Our
company's products can automate many tasks.The
usage fee is reasonable (if a question about the specific fee is asked, answer that you will answer later after asking about the number of users).

Explain your company's products in detail.
Explain your company's profile in the company profile document (briefly unless there are questions).
Use the product profile document (explain in detail the strengths of page XX).
If asked to compare with competitors, show a competitive comparison table.
Explain how easy it is to transfer and operate data (preemptively dispelling panama consumer email list customer concerns).
If asked about case studies, introduce success stories from the same industry as the customer (give the customer a sense of a bright future).


I want to consider possible negative comments from customers.

Dealing with negative comments:
Since there is a possibility of receiving orders in the future, confirm whether it is okay to provide regular information.
Ask what other products they are considering in comparison (even if it is a long shot).

Customer's expected positive comments:
I'll gather relevant parties next time, so I'd like a demo.
I'd like to know the approximate cost of use.

Response to positive comments
Inquire about the date and time of the second business meeting
Confirm participants in the second business meeting
Mention that the cost will be proposed next time -> Ask the customer to provide the expected number of users