Live chat to communicate with customers
Posted: Tue Feb 11, 2025 6:52 am
According to MarTech, 51% of users are more likely to make purchases on e-commerce sites equipped with live chat , but how do you manage a tool of this type? It is clear that there is a risk of being inundated with requests. Some strategies to avoid this problem could be: inserting live chat only on some particularly relevant pages in the purchase path, inserting pre-chat surveys or automatic responses into the chat, adapting the chat to working hours or improving its performance based on previous activities.
Start a company blog
A company blog, supporting eCommerce, obviously russia phone number list requires a lot of work in managing and creating content, however it is an equally powerful tool. It represents the place where you can channel storytelling and creativity for your products.
What benefits can it bring? It helps to intercept all the traffic related to informational searches (i.e. searches by users potentially interested in your products and services), it facilitates the acquisition of links from other websites and helps – through, for example, the insertion of landing pages in the blog – to increase leads. In short, a blog is the main place of the SEO strategy for your e-commerce and can also help to make the brand recognizable and authoritative .
Start a company blog
A company blog, supporting eCommerce, obviously russia phone number list requires a lot of work in managing and creating content, however it is an equally powerful tool. It represents the place where you can channel storytelling and creativity for your products.
What benefits can it bring? It helps to intercept all the traffic related to informational searches (i.e. searches by users potentially interested in your products and services), it facilitates the acquisition of links from other websites and helps – through, for example, the insertion of landing pages in the blog – to increase leads. In short, a blog is the main place of the SEO strategy for your e-commerce and can also help to make the brand recognizable and authoritative .