Telephone conversation with a warm client

[mdhasan550]

So, you've got a warm client in your hands. You need to make a sale fast!

What is a warm client? This is a client who knows what he wants and is obviously interested in your service.

Where do warm clients come from? From advertising or search.

What is the risk of not selling? The client chooses the contractor. It is rare that the client chooses you and that's it. Most often, the client selects someone to implement his task.

Usually 5-7 contractor options. Why not more than 7? A person cannot manage objects whose number exceeds 7 pieces. Experience from project management.

What can we do to sell?

Specifics from the first word
So, communicate with the client. Love him and save his (and your) time. Discuss only specifics, answer questions. Show competence, but without unnecessary cleverness. Why be clever? This will not give results.

A beautiful story about your service increases australia whatsapp number data trust, and the client is pleased to work with professionals.

End the conversation by agreeing on a date for a return call. A must! If the client refuses your call back, keep this in mind, it is an important moment.

A beautiful letter to follow up on the conversation
We write the letter immediately after the conversation. No fluff, only agreements. The client chooses the contractor, which means he compares the parameters. Specify the task, cost, deadlines and what is needed from the client. You can attach links to the portfolio (examples of work). If the client also asked for a standard CP - attach it. Of course, you do not need to attach 10 files with letters of recommendation.

Letters should be beautiful. We are in the business world, we need to respect the client, respect ourselves. At the end of the article there will be a correct example of a letter.

Don't forget about the signature and a reminder to call back. If the client asked not to call, we will remind about ourselves by letter.

Call back to the client in 1 day
Well, or in 2 days. As agreed.

You remind them about yourself, remind them about the date of the conversation and the essence of the conversation. You clarify what the client has decided? What confuses them about buying a product from you right now?

Often, the client starts complaining about competitors. The phrase "well, that's not how it is with us...what are you talking about?" works well. There is a chance to show how exactly you differ from your competitors.

This conversation ends with a sale, or a follow-up letter with specifics and a request for details. If the client drags out and does not provide specifics, it is easier to forget about the client.

If the client asked not to call, then there is no need to call. You can write in 2 days, for example. Seriously, don't call! Why bother? While the client is trying to make a decision, your competitors will call and annoy him. From the outside, it looks like the seagulls from Madagascar "give! give! give!"