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What is inside sales?

Posted: Tue Feb 18, 2025 8:28 am
by shahriyasojol114
Inside sales is a sales method that does not involve visiting customers like field sales. Some companies complete sales activities using only inside sales, using communication methods such as email, remote conference systems, and chat tools, while other companies use inside sales to build relationships and trust with potential customers and then hand them over to field sales.

Why inside sales has been gaining attention recently

The COVID-19 pandemic is a special reason why inside sales, which hong kong whatsapp number data allows sales activities without meeting customers face-to-face, has attracted attention, but inside sales has been attracting attention even before that.

The biggest reason is that it is very efficient. Since there is no need to visit, the time and cost required for travel is unnecessary, so even if the person is far away, sales activities can be done from the comfort of your own home or office. To take it to the extreme, it is possible to hold business negotiations with people in Hokkaido, Osaka, and Okinawa one after the other while staying in Tokyo.

Moreover, because you can communicate with potential customers using automated tools such as email without speaking to a person, you can respond to a large number of people with a small number of people. Traditional sales relied on human wave tactics to some extent, but inside sales is the polar opposite, allowing you to significantly reduce the human and financial costs of sales.