Products and Subscriptions (“Get Quote”)
Posted: Thu Feb 20, 2025 3:19 am
Customers can also use the “Get Quote” module to answer a few questions and receive personalized, real-time prices based on their purchasing needs.
Chatbots with Business and User-Initiated Chats
This is where Flows can particularly shine. When integrated with a chatbot, Flows can empower your system to quickly respond to common customer queries, both general and specific). Crucially, this can reduce friction and free up your agents to tackle more complicated or sensitive issues as they arise.
Success Stories — Flows In Action
Wondering how brands are seeing real-world success with Flows? Let’s dive into two standout examples from our user community.
Sefamerve
Sefamerve, a leading women’s fashion retailer with sales in over 70 counties, initially france mobile database leveraged WhatsApp as a support channel. After exploring their options with Flows, the company created a seamless shopping and checkout experience, all accessible within their customer’s chat box.
In just four months, the team rolled out features like account creation, product search, and add-to-cart workflows, with the results largely speaking for themselves:
158% increase in conversions
2.6x more revenue
80,000 products made available for purchase directly through WhatsApp.
Lenovo
Global tech leader Lenovo wanted to refine its appointment booking process in Indonesia. The team employed Flows to allow customers to effortlessly manage technical service appointments within the app — eliminating the need for external links or otherwise cumbersome additional steps.
Chatbots with Business and User-Initiated Chats
This is where Flows can particularly shine. When integrated with a chatbot, Flows can empower your system to quickly respond to common customer queries, both general and specific). Crucially, this can reduce friction and free up your agents to tackle more complicated or sensitive issues as they arise.
Success Stories — Flows In Action
Wondering how brands are seeing real-world success with Flows? Let’s dive into two standout examples from our user community.
Sefamerve
Sefamerve, a leading women’s fashion retailer with sales in over 70 counties, initially france mobile database leveraged WhatsApp as a support channel. After exploring their options with Flows, the company created a seamless shopping and checkout experience, all accessible within their customer’s chat box.
In just four months, the team rolled out features like account creation, product search, and add-to-cart workflows, with the results largely speaking for themselves:
158% increase in conversions
2.6x more revenue
80,000 products made available for purchase directly through WhatsApp.
Lenovo
Global tech leader Lenovo wanted to refine its appointment booking process in Indonesia. The team employed Flows to allow customers to effortlessly manage technical service appointments within the app — eliminating the need for external links or otherwise cumbersome additional steps.