Next Steps: Best Practices for Contacting HR
Posted: Sat Feb 22, 2025 7:09 am
Now that we understand how the HR team helps employees, let's look at the best practices employees should follow when contacting HR.
When in doubt, employees should consult HR policy: if the issue is outside the scope of HR responsibilities, HR will refuse to intervene directly. For example, if compensation management is not handled by HR, HR will not be able to help. Therefore, it is important to find out the scope of HR's work before asking for help, and a good way to do this is to consult HR policy.
Employees should be prepared if the decision is not in their favor: the interests of the HR department primarily coincide with the interests of the employer. For example, if revising an employee's salary could hurt profitability, HR managers will not process the request. Therefore, it is important to understand that interactions with HR do not always lead to favorable results for employees.
Critical issues MUST be reported to HR: Critical issues philippines mobile database such as harassment, gender discrimination, or racial discrimination must be reported to HR immediately. Employees should document all details, gather evidence and witnesses, and then report directly to HR.
If you think we missed a better method that should have been included in this list, please let us know in the comments section below. Also, if you are looking for an HR solution for your business, you can visit our HR software directory .
For more information on HR, you may want to read the following resources:
Design for Time: The Future of Human Resource Management
Types of HR Software: A Guide
What is talent management and how is it different from HR?
Let your HR goals guide your next HR technology investment
How much does HR software cost?
Looking for HR software? Check out Platforms' list of the best HR software solutions .
When in doubt, employees should consult HR policy: if the issue is outside the scope of HR responsibilities, HR will refuse to intervene directly. For example, if compensation management is not handled by HR, HR will not be able to help. Therefore, it is important to find out the scope of HR's work before asking for help, and a good way to do this is to consult HR policy.
Employees should be prepared if the decision is not in their favor: the interests of the HR department primarily coincide with the interests of the employer. For example, if revising an employee's salary could hurt profitability, HR managers will not process the request. Therefore, it is important to understand that interactions with HR do not always lead to favorable results for employees.
Critical issues MUST be reported to HR: Critical issues philippines mobile database such as harassment, gender discrimination, or racial discrimination must be reported to HR immediately. Employees should document all details, gather evidence and witnesses, and then report directly to HR.
If you think we missed a better method that should have been included in this list, please let us know in the comments section below. Also, if you are looking for an HR solution for your business, you can visit our HR software directory .
For more information on HR, you may want to read the following resources:
Design for Time: The Future of Human Resource Management
Types of HR Software: A Guide
What is talent management and how is it different from HR?
Let your HR goals guide your next HR technology investment
How much does HR software cost?
Looking for HR software? Check out Platforms' list of the best HR software solutions .