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Comfort and Quality Breeds Loyalty

Posted: Sat Apr 05, 2025 5:01 am
by sami
It’s easy to be loyal to someone when you’re personally acquainted. Think about where you do business. Do you always go to a certain dry cleaners or grocery store?

Is it just because they’re convenient? Or, is going there a habit that began with excellent service? Have you even done any comparison shopping to find out if there’s a better business for your needs?

Chances are you continue to frequent certain businesses because you know them and they know you. There’s a high level of comfort there.

We are creatures of habit and don’t often seek out change female database unless we’re unhappy where we are. But how did you get there in the first place?

I have frequented the same dry cleaner for years. Initially, I started going there because it was convenient to my home. I have since moved to a different neighborhood but still go to the same cleaners.

In my daily travels around town, I probably pass 3 or 4 other dry cleaners that may have the same service (or better…or more economical) and might even be more convenient for me but I don’t even give them a second glance. I’m loyal to my dry cleaner.

Why? Their staff always greets me with a smile. Many have been there for years and know me by name. They do a good job and my items are always ready on time.

They’ve gone the extra mile for me on a few occasions when I needed a rush job or minor repair. It all boils down to this: they make me feel good about doing business with them.