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Trustworthy and able to absorb onboard knowledge and make decisions on how best to use it. It’s also good for customer experience. This is becoming a critical success factor for many organizations, and. One of the reasons candidates want to work there. According to HR news, nearly %. of organizations say success depends on empowering frontline employees to make immediate decisions. The unique thing about the phone is its ability to connect businesses with customers and enable true communication.
