Furthermore, we expect this trend to continue in the years to come.

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About 35% of shoppers say they would shop online more if they could virtually try on a product before buying.
48% of Internet users say that if a site has bad web design, it immediately loses credibility.
Less than 20% of people say their interactions with retailers’ customer service exceeded their expectations.
By solving a customer's problem, they might tell 4-6 other people about their experience.

Globally, poor customer experiences cost companies $75 million each year.
82% of people say they are willing to spend more on a product if they consistently receive excellent service.
The future of e-commerce
We already know that online stores have grown over the years. So let's take a look at the future of e-commerce.

30. By the end of 2025, global e-commerce sales are expected to grow 10% compared to the same period last year. Meanwhile, in-store sales are expected to increase 2%.
The future is bright for e-commerce businesses! This statistic paints a clear picture: online stores are on the rise, while traditional brick-and-mortar stores are experiencing a more modest increase.


31. Experts predict that the e-commerce market share will be worth over $8.1 trillion by 2026.
Experts predict the eCommerce market share to be worth over .1 trillion by 2026.
This is a very exciting forecast for e-commerce business owners of all industries. It means that there is morocco telemarketing data a booming market on the horizon, which translates into a larger audience for your products and more sales.

If you want to take advantage of this wave of new e-commerce traffic, make sure you do everything you can to align yourself with your customers' needs. This will give you the knowledge and experience you need to scale your business.

To get a deeper understanding of your e-commerce visitors, we recommend using a plugin like MonsterInsights . You can see at a glance who visits your site, how they found you, and more. By combining all this data, you can learn a lot about who they are, such as their needs, interests, and goals.