However, there are many things in managing a Shopify store that customer service can handle for you. Don’t worry, you’ll find apps to help you out as well, such as:
Talkative
Connecting with country code +20, egypt phone numbers customers through direct conversations is also important if you want to attract potential customers.
If you don’t allow potential customers to talk to you or your employees, they will likely look for other online stores that offer top-notch customer support.
You can manage this using Chaty , a chat app that lets you communicate on your favorite social channels. It’s a great option as your store will get a chat button that supports your customers’ favorite messaging apps like WhatsApp, Telegram, Facebook Messenger, etc. Add Chaty to your Shopify store .
If you want an alternative, you can try installing a 'live chat' app on your website, such as Chatway . It's also an app that lets your customers talk to you via chat, but it's more innovative than Chaty, so it can offer more convenient features.
Buffer
Engaging with your customers through social media platforms is a great idea, especially if your business already relies on them.
With Buffer, you can manage multiple customer requests, update your calendar, and make sure you never miss a post.
Buffer helps you track engagement and respond to your customers instantly. With a free trial and plan, you can try it out, and if you like it, go with the paid version.
