Send triggered emails for specific customer actions

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When sales performance is poor, many e-commerce merchants often focus on analyzing the reasons for high shopping cart churn rates, rather than trying to gain a deeper understanding of online customer behavior.
Of course, it's also possible to use quantitative data to redesign list of azerbaijan whatsapp phone numbers a user interface or completely revamp website content, but to fully understand the customer profile, you need to understand consumer behavior at each stage of the purchase journey.

In the second quarter of 2019, only 2.58% of visitors to global e-commerce websites successfully completed orders . This means that for every 34 online visitors, only one will make a purchase.



However, this is also a great opportunity to examine gaps in the buying journey to further improve purchase rates. If you follow these four steps, you can develop a plan of action that will get hesitant customers to spend their money.