We not only have an inkling of the answer, but a recent IDC study carried out among Spanish companies confirms it.
José Antonio Cano, Director of Analysis and Consulting at IDC Research Spain , says that COVID -19 has served to accelerate this transformation within organizations, but warns that this process is being carried out unevenly.
This increased digitalisation is evident in smart working policies , but it has also served to test business contingency and resilience plans. In other cases, the impact of the pandemic has served to leverage, develop or analyse the impact of these policies and strategies on the organisation.
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Objective: to guarantee teleworking
IDC analysts note that, with the arrival of the State of Emergency, the recommendation to work remotely and the confinement of people in their places of residence, companies have reacted by reorganizing themselves internally.
During the first two weeks, the companies' technology professionals were focused on getting employees online.
IDC says that at that time, purchasing laptops and tablets to equip employees was quite complicated, which is why there was an increase in refurbished products.
Although IT could not initially ensure that all devices were properly configured, companies were faced with a breakdown in routines and processes when it came to working and connecting to corporate resources. The IT department's response was to put these internal policies aside as its main objective was to ensure that people were connected.
