Responsibilities :
Systems Management: Manage and maintain IT infrastructure, including servers, networks, databases, and end-user devices.
Technical Support: Provide first- and second-level uk telegram data technical support to employees, efficiently resolving hardware and software issues.
Information Security: Implement and maintain security policies to protect company information and systems from internal and external threats.
Maintenance and Updating: Perform regular software and hardware upgrades, ensuring all systems operate with the latest technology and security updates.
Documentation: Document procedures, incidents, and changes to IT infrastructure to ensure a detailed history and facilitate future maintenance.
Project Development: Participate in IT projects, including planning, implementing, and evaluating new technologies and systems.
Training: Train employees in the use of IT systems and tools, promoting good practices and the efficient use of technological resources.
Requirements :
Experience: Minimum of 3 years of experience in similar IT roles, with a proven track record of systems management and help desk support.
Technical Knowledge: Proficient in Windows and Linux operating systems, networks (LAN/WAN), Internet protocols, databases, and virtualization tools.
Certifications: Certifications in relevant areas such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or similar, are a plus.
Troubleshooting Skills: Ability to diagnose and resolve technical issues efficiently and effectively.
Communication: Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Teamwork: Ability to work autonomously and as part of a team, managing multiple tasks and priorities in a dynamic environment.
