It Is Usually Due To Lack Of

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This Can Happen For Several Reasons, The Most Common Of Which Are: Lack Of Time To Respond, Calling Outside Of Working Hours, Or An Overflow Of Calls. Two Or More Unanswered Calls. There May Be Some Potential Patients Who Decide To Give It A Second Chance And Call Again After Not Having Been Attended To The First Or Second Time. If The Call Is Again Ignored, The Poor Image Of The Center Is Multiplied. Call Answered After A Relatively Long Waiting Time.

Time. The Center's Activity turkey email list Prevents Meeting This Type Of Patient Needs, Which Are No Less Important. Badly Answered Call. Also In This Case, Lack Of Time Prevents A Call From Being Properly Answered, Which Leads To Poor Patient Management And Possible Misunderstandings That, In Certain Cases, Can Cause Serious Problems. For Example, There Have Been Several Situations In Which A Nurse Must Simultaneously Attend To A Call That Is Interrupted By The Arrival Of A Patient, And In Addition, Is Also Responsible For Managing Visits.

As A Result, One Or More Of The Three Things Have Not Been Satisfactorily Resolved. In Any Case, In Each Of The Situations Indicated Above, There Will Be A Loss Of Medical Appointments And A Series Of Negative Perceptions That Will Significantly Affect The Center, Such As: Distrust. As We Have Pointed Out, Trust Is A Key Factor When We Talk About Health. Poor Attention, Or The Absence Thereof, Over The Telephone, Whether It Is A First Contact Or A Regular Patient, Will Sow The First Seeds Of This Mistrust.