Immediacy, convenience and speed are the most important consumer demands
Successful online brands invest in an intuitive, user-friendly digital experience across channels and devices. The key was to build a seamless omnichannel experience, regardless of where you meet the customer. But how?
Prioritize your mobile experience. Websites must be bulgaria phone number data mobile responsive or use progressive web apps. What % of traffic is mobile now – maybe a good place to add a statistic
Adopt a system that gives you a unified view of your products and customer data so you can create a consistent customer experience across all channels and track performance.
Improve your checkout experience, it's a critical moment in the buyer's mind. Consider adding capabilities to save payment details and shipping information, or adding a "buy now, pay later" option.
Bring the physical shopping experience into the digital age. Some brands have built augmented reality features to try out products. Others have invested in on-site technology to simulate an in-store experience. They will help customers find the products they are looking for more quickly.
Revise your email remarketing sequences, giving customers a quick way back to forgotten carts.
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