Key features:
ITIL ready helpdesk
Asset lifecycle tracking
A comprehensive self-service portal, knowledge base and service catalog
Scalable for businesses of all sizes
Advantages:
Ease of use and organization
Ticket tracking and easy communication
Executive reports
Easy ticket assignment
Customizable features for better ukraine phone number data workflow
Disadvantages:
No automatic ticket status updates
Setting up groups and permissions can be difficult
Price list:
Pricing starts at $19 per month per agent.
Provide a holistic customer service experience
With LiveAgent, you can go beyond what a standard ticketing system can offer.