Collect leads outside of working hours

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TapModa is a manufacturer of home and disposable footwear, clothing and textiles. The company has been on the market since 2001 and during this time has reached a new level of production, and also expanded the delivery area to all regions of Russia. The manufacturer works with wholesale and retail customers, offering certified products that are labeled with a digital code Data Matrix.

For the convenience of working with retail customers, an online store was launched. Due to the significant increase in the number of buyers from all regions of Russia, there georgia mobile database was a need for a solution that would not miss customers from different time zones during non-working hours of operators.

The tasks that needed to be solved:

Get closer to customers and offer them a choice of communication channels



Increase customer loyalty through fast and quality support


After comparing various services available on the market, TapModa management decided to implement the universal LiveTex chat platform, the functionality of which covered all the tasks set and also met the following criteria:

high quality and a guarantee of stable operation from a company with over 12 years of experience in the market,

support from a personal manager at all stages of cooperation, assistance in resolving emerging issues and prompt feedback from technical support,

fast implementation and a clear interface so that the employee training process takes place as quickly as possible and unnoticeably for clients.