Start with the basic question which is

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Start with basic questions and let the prospect's answer guide you to more specific questions. With this method, you can better understand what your client is doing, why they're looking for you, and how you can help. The best part is that you let the prospect fully discuss their needs with you. This conversation inspires trust and is what makes your client realize you're interested in providing a real solution.


3. Listen actively
The better the questions you ask your prospects, the less you'll have to talk and more you'll have to listen.

Understanding what a potential client is trying to tell us requires us to understand, and to do this, we need to actively listen. Focusing on what our prospect is saying allows us to absorb the most important information from the conversation. This way, we can detect the information that's useful and that which isn't.

Similarly, we can understand the context and background of the client's tone, pace, and use of words. These traits reveal their most underlying priorities and pain points within the conversation.


By actively listening, we can demonstrate that we care overseas chinese in worldwide database about what our prospect has to say. We can build trust and establish mutual understanding.

As Dale Carnegie said, "You must genuinely care about the person you're talking to."

A big component of active listening is knowing when to speak and when to remain silent.

You've clearly researched your client until you ran out of information resources. You may have initiated the conversation and, because of this, think you've earned the right to speak. Perhaps you assume you know what the client needs, but you're wrong.

The customer should be doing most of the talking. You should invest your time in active listening. Don't talk too much, allowing the buyer to explain their problem more fully.

To stop listening in the traditional way and start listening actively, here are some techniques and tips you can implement: